Privacy Policy

City Wide Pest Control, Inc. ("City Wide," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for pest control services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you request a quote, schedule service, or contact us through our website, phone, or email, we may collect:

• Full name
• Home or business address
• Phone number and email address
• Details about your pest problem or property
• Payment information (processed securely through third-party processors — we do not store card numbers)

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website address
• Device type and operating system

This information is collected using cookies, web beacons, and similar tracking technologies to improve site performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide pest control services
• Respond to your inquiries and service requests
• Send service confirmations, reminders, and follow-up communications
• Process payments and maintain service records
• Improve our website and service offerings
• Comply with legal obligations
• Send promotional communications (you may opt out at any time)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your information with:

• Service providers: Third-party vendors who assist with scheduling, payment processing, email delivery, and website analytics, bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

We do not share your information with pest control competitors or unrelated businesses.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

We may use Google Analytics or similar services to analyze website traffic. These services may use cookies to collect information about your use of our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: